https://helpforum.sky.com/t5/Sky-Go/Sky-Go-on-new-laptop/m-p/4629790#M134461 <P>Ive added a new PC on Sky Go but when i go to play a programme i get error code PFE9500.&nbsp;<BR />ive spoken to customer service who say problem with pc but no suggestions to help!&nbsp;<BR />weirdly the adverts play so im confused as to how to resolve issue.</P><P>&nbsp;</P> Sat, 27 Apr 2024 18:41:10 GMT becks5 2024-04-27T18:41:10Z https://helpforum.sky.com/t5/Sky-Go/Sky-Go-on-new-laptop/m-p/4629790#M134461 <P>Ive added a new PC on Sky Go but when i go to play a programme i get error code PFE9500.&nbsp;<BR />ive spoken to customer service who say problem with pc but no suggestions to help!&nbsp;<BR />weirdly the adverts play so im confused as to how to resolve issue.</P><P>&nbsp;</P> Sat, 27 Apr 2024 18:41:10 GMT https://helpforum.sky.com/t5/Sky-Go/Sky-Go-on-new-laptop/m-p/4629790#M134461 becks5 2024-04-27T18:41:10Z https://helpforum.sky.com/t5/Sky-Go/Sky-Go-on-new-laptop/m-p/4629795#M134462 <P>Try connecting an external speaker to your PC&nbsp; that you are using.</P> <P><BR />Or try reducing your sound settings from 24 bit 384 Khz to 16 bit 44.1 Khz within Windows sounds settings.</P> Sat, 27 Apr 2024 18:45:37 GMT https://helpforum.sky.com/t5/Sky-Go/Sky-Go-on-new-laptop/m-p/4629795#M134462 caesarome 2024-04-27T18:45:37Z https://helpforum.sky.com/t5/Sky-Go/Sky-Go-on-new-laptop/m-p/4629847#M134464 <P>Thanks for advice speakers were disabled which has solved problem.</P><P>&nbsp;</P> Sat, 27 Apr 2024 19:30:13 GMT https://helpforum.sky.com/t5/Sky-Go/Sky-Go-on-new-laptop/m-p/4629847#M134464 becks5 2024-04-27T19:30:13Z