topic Re: How do I watch recordings saved on sky q box on windows sky go? in Sky Go

How do I watch recordings saved on sky q box on windows sky go?

NeetsMercs — Wed, 24 Apr 2024 19:54:21 GMT

I've had sky q for years and need to use sky go - I have downloaded the app to windows laptop but there is no option to watch what I have recorded on skyq.

Why does Food Network not appear on my Sky Go but it does on Sky q?

NeetsMercs — Wed, 24 Apr 2024 19:56:27 GMT

Why does Food Network not appear on my Sky Go but it does on Sky q? I've have Sky q for years, need to use sky go, I only want food network but it doesn't appear to watch. I have turned on Connect to box option.

Re: How do I watch recordings saved on sky q box on windows sky go?

caesarome — Wed, 24 Apr 2024 21:10:04 GMT

@NeetsMercs

To watch back your Sky Q box recordings you need multiscreen on your account so do you have this ?

The same applies to watch the Food Network channel, to be able to stream the channel from your Sky Q box you need multiscreen.

Re: How do I watch recordings saved on sky q box on windows sky go?

NeetsMercs — Wed, 24 Apr 2024 21:20:34 GMT

Thanks for the m quick reply. I don't know what multi screen is it if I have it, how do I work that out?

Re: How do I watch recordings saved on sky q box on windows sky go?

caesarome — Wed, 24 Apr 2024 21:34:28 GMT

Multiscreen is a TV package that allows you to view on another TV in your home apart from your main one because you need it if you have a Sky Q mini box installed. It also allows you to view your recordings from your Sky Q box back via Sky Go, more details can be found here:

https://www.sky.com/help/articles/watch-sky-in-different-rooms

If you don't have it and want it you will need to call Sky.

Re: How do I watch recordings saved on sky q box on windows sky go?

NeetsMercs — Wed, 24 Apr 2024 21:41:24 GMT

Thanks for that. All sounds too complicated for me. I thought I'd worked it out and got most of the channels but I just want to watch food network for a couple of hours each night and it's not there so I guess this just doesn't work for me. 😞
appreciate your help though

Re: How do I watch recordings saved on sky q box on windows sky go?

TimmyBGood — Thu, 25 Apr 2024 10:04:34 GMT

@NeetsMercs wrote:

I just want to watch food network for a couple of hours each night and it's not there so I guess this just doesn't work for me. 😞

Go doesn't replicate the full satellite channel lineup: the owners of individual channels get to choose whether or not they permit Sky to distribute that way.

Re: How do I watch recordings saved on sky q box on windows sky go?

NeetsMercs — Thu, 25 Apr 2024 10:38:20 GMT

Thankyou, that makes sense, it's just not clear when reading the marketing material that is the case. At least I know it's not just something wrong with what I'm doing, or my setup.