topic Re: Windows 11, Sky channels - video corruption in Sky Go

Windows 11, Sky channels - video corruption

markius — Fri, 19 Apr 2024 10:11:57 GMT

I have Sky Go running on a Windows 11 PC.

When I watch Sky channels in the app, there is an odd red/green overlay that is very visible on dark areas of the picture.

So far as I can tell, the corruption is only present on Sky channels (tested on Sky Sports F1, Sky Atlantic, SkyShowcaseHD) while non-sky channels look normal (tested on ITV1, Gold HD, Dave HD).

See below for a couple of examples

Re: Windows 11, Sky channels - video corruption

TimmyBGood — Sat, 20 Apr 2024 09:08:20 GMT

@markius

I have a dim recollection that's to do with Windows mistakenly trying to utilise HDR: if this is an option on your PC or monitor you could try switching it off.

Re: Windows 11, Sky channels - video corruption

markius — Sat, 20 Apr 2024 10:53:40 GMT

@TimmyBGood wrote:

I have a dim recollection that's to do with Windows mistakenly trying to utilise HDR: if this is an option on your PC or monitor you could try switching it off.

I found a post somewhere that suggested HDR might be the cause however HDR doesn't appear to be enabled or supported on my monitor:

Re: Windows 11, Sky channels - video corruption

TimmyBGood — Sun, 21 Apr 2024 08:54:11 GMT

@markius

Try Settings > Display > HDR (or just search for “ HDR Settings” in the Windows search bar) and look to see if there's a toggle.

Re: Windows 11, Sky channels - video corruption

markius — Sun, 21 Apr 2024 19:13:40 GMT

@TimmyBGood wrote

Try Settings > Display > HDR (or just search for “ HDR Settings” in the Windows search bar) and look to see if there's a toggle.

That's exactly where the above screenshot is taken from.

Re: Windows 11, Sky channels - video corruption

markius — Fri, 26 Apr 2024 08:42:00 GMT

So am I just shouting into the void here?