https://helpforum.sky.com/t5/Sky-Go/Cinema-on-my-tablet-not-working/m-p/4623078#M134282 <P>Cinema on sky go has error code 4003 on my tablet&nbsp;</P><P>&nbsp;</P> Fri, 19 Apr 2024 18:24:00 GMT Leslie123 2024-04-19T18:24:00Z https://helpforum.sky.com/t5/Sky-Go/Cinema-on-my-tablet-not-working/m-p/4623078#M134282 <P>Cinema on sky go has error code 4003 on my tablet&nbsp;</P><P>&nbsp;</P> Fri, 19 Apr 2024 18:24:00 GMT https://helpforum.sky.com/t5/Sky-Go/Cinema-on-my-tablet-not-working/m-p/4623078#M134282 Leslie123 2024-04-19T18:24:00Z https://helpforum.sky.com/t5/Sky-Go/Cinema-on-my-tablet-not-working/m-p/4623101#M134285 <P>Can you watch other channels without seeing this error message ?</P> Fri, 19 Apr 2024 18:37:56 GMT https://helpforum.sky.com/t5/Sky-Go/Cinema-on-my-tablet-not-working/m-p/4623101#M134285 caesarome 2024-04-19T18:37:56Z https://helpforum.sky.com/t5/Sky-Go/Cinema-on-my-tablet-not-working/m-p/4720207#M137566 <P>I have the same issue (error 4003) intermittently appearing on an Android tablet. It seems to only affect Sky Sports (HD) channels, which also stutter. Other sports channels, for example TNT Sports, stream absolutely fine</P> Tue, 13 Aug 2024 23:38:03 GMT https://helpforum.sky.com/t5/Sky-Go/Cinema-on-my-tablet-not-working/m-p/4720207#M137566 bob102 2024-08-13T23:38:03Z https://helpforum.sky.com/t5/Sky-Go/Cinema-on-my-tablet-not-working/m-p/4720483#M137578 <P>After some tinkering, the issue seems to have been the hardware/software video decoding setting on my tablet. It was set to hardware decoding by default but changing it to software decoding fixed the issue.</P> Wed, 14 Aug 2024 10:02:37 GMT https://helpforum.sky.com/t5/Sky-Go/Cinema-on-my-tablet-not-working/m-p/4720483#M137578 bob102 2024-08-14T10:02:37Z