topic Re: Error Code 1526 in Sky Go

Error Code 1526

Gateway919 — Wed, 17 Apr 2024 07:16:18 GMT

Ok Hi

Am having this code 1526 everytime I try the film downloads? Can't see any replies as to why this happens? any ideas would be more than helpful!

Re: Error Code 1526

caesarome — Wed, 17 Apr 2024 09:20:16 GMT

@Gateway919

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours.
This isn't a live chat so replies are not instant.

Re: Error Code 1526

Mr+Flibbles+86 — Wed, 17 Apr 2024 09:27:57 GMT

Thanks for escalating this. We’ve sent an invite to @Gateway919 to chat.

Re: Error Code 1526

Addie15 — Fri, 19 Apr 2024 09:28:31 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.