topic Re: Downloads in Sky Go

Downloads

Shellsafc — Mon, 15 Apr 2024 20:40:20 GMT

I can view via sky go on both my ipad & iphone but when I try to download it says I haven't got a PIN set up and I can't find where to go to add my tv pin

Re: Downloads

oldfella — Mon, 15 Apr 2024 20:48:27 GMT

@Shellsafc wrote:

I can view via sky go on both my ipad & iphone but when I try to download it says I haven't got a PIN set up and I can't find where to go to add my tv pin

Hi @Shellsafc

See following link

https://www.sky.com/help/articles/your-pin

Re: Downloads

caesarome — Mon, 15 Apr 2024 21:17:52 GMT

@Shellsafc

If the Sky Go app is not connected to a Sky Q ox then it can be reset here:

https://www.sky.com/manage/tv/manage-devices/change-pin

Re: Downloads

Shellsafc — Tue, 16 Apr 2024 08:32:56 GMT

Thanks everyone, sorted it.