topic Re: Cannot watch on demand or download to iphone in Sky Go

Cannot watch on demand or download to iphone

Moira+Hall — Sat, 13 Apr 2024 06:50:02 GMT

I am unable to download programmes to iphone, only to the box. I am also unable to watch catch up - the only option is to record. Have deleted the app and reinstalled but no better. I'm wondering whether this is something to do with the recent Iphone update?

Re: Cannot watch on demand or download to iphone

caesarome — Sat, 13 Apr 2024 09:11:37 GMT

Can you give some examples @Moira+Hall as I will check to see if I have the same issue with my iPhone.

Re: Cannot watch on demand or download to iphone

Moira+Hall — Mon, 15 Apr 2024 09:24:34 GMT

Hi, yes for example to watch i.e. Coronation St or Emmerdale, usually I go to catch up and I can watch the episode. Now the only option is to download to sky box.

Re: Cannot watch on demand or download to iphone

caesarome — Mon, 15 Apr 2024 09:29:14 GMT

@Moira+Hall

I see the same with those episodes so It might be worth sending an email to the Viewer Relations team about this - viewerR@sky.uk

Just let them know this is Sky Go related.