topic Sky Go Extra in Sky Go

Sky Go Extra

mikedavies1001 — Thu, 11 Apr 2024 18:35:50 GMT

Just checked my bill and it appears that Sky have charged me for Sky Go Extra. I didn't voluntarily ask for it and don't want it. How can I get my money back and cancel it? Why would it have just appeared?

Re: Sky Go Extra

caesarome — Thu, 11 Apr 2024 18:51:36 GMT

@mikedavies1001

Do you use Sky Go on a console because if you do then Sky Go Extra is required allowing you to do this.

If you don't then give Sky a call about cancelling it.

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

When you do call say nothing when the bot speaks to you about what your call is about as it should then route you to somebody.

Re: Sky Go Extra

mikedavies1001 — Thu, 11 Apr 2024 18:53:56 GMT

Cheers.

Nope, no console.