topic Sky Go in second household on PS5 in Sky Go

Sky Go in second household on PS5

Paddyc92 — Sat, 06 Apr 2024 20:50:55 GMT

My parents currently have a Sky Q + whole home subscription. Can I use their log in details to access Sky Go on my PS5 in a different home, without breaching T&C's? This is probably a simple answer, so sorry for my ignorance!

Re: Sky Go in second household on PS5

caesarome — Sat, 06 Apr 2024 21:15:25 GMT

@Paddyc92 wrote:

My parents currently have a Sky Q + whole home subscription

Are you sure as the Whole Home subscrption is for Sky Stream and Sky Glass customers so are they are Sky Q customer ?

@Paddyc92 wrote:

Can I use their log in details to access Sky Go on my PS5 in a different home, without breaching T&C's?

You are only supposed to use Sky Go as the registered address of the account holder.

Re: Sky Go in second household on PS5

Paddyc92 — Sat, 06 Apr 2024 21:41:55 GMT

@caesarome

They are Sky Q customers. I'm suprised to hear that Sky Go is not allowed to be used outside the registered address.

"You can still watch your Sky subscription while you’re out and about by downloading the Sky Go app on your laptop, tablet, or mobile phone. It’s just if you watch on your Sky Glass TV or Sky Stream puck outside your home that we might charge you extra."

Does this mean that Sky Go can be used when outside the home, on mobile devices, but can't be used to stream from a PS5 in another home?

Re: Sky Go in second household on PS5

MarkGoldsmith — Sat, 06 Apr 2024 21:57:52 GMT

Sky tend to consider consoles as household devices which is the reason typically multi room or whole home is needed to use Sky Go on a console.

Whereas on mobile devices like phones, and tablets you just need a Sky tv subscription to use these on the go.

Re: Sky Go in second household on PS5

caesarome — Sat, 06 Apr 2024 22:01:39 GMT

@Paddyc92 wrote:

Does this mean that Sky Go can be used when outside the home, on mobile devices, but can't be used to stream from a PS5 in another home?

Mobile devices and the like can be used outside the home but consoles can't as they are seen as an extra TV which is why multiscreen if you are a Sky Q customer is required before you can use the app on it.