topic Re: error 'there is a technical fault. Please try again lat. in Sky Go

error 'there is a technical fault. Please try again lat.

Smileybev — Wed, 03 Apr 2024 22:06:04 GMT

When watching sky cinema I keep getting an error saying 'there is a technical fault. Please try again later'. Then when I hit the back button on the control and hit play again the film continues. This then happens again after 4-5 mins.

Re: error 'there is a technical fault. Please try again lat.

Tom-W19 — Thu, 04 Apr 2024 11:00:23 GMT

Hi @Smileybev

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: error 'there is a technical fault. Please try again lat.

Lisa-P1987 — Sat, 06 Apr 2024 11:22:43 GMT

We are still looking to help you @Smileybev . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks