topic Re: Sky go on iPad - error code 50-2 previously worked ok in Sky Go

Re: Sky go on iPad - error code 50-2 previously worked ok

Bill88 — Thu, 28 Mar 2024 15:31:58 GMT

Unable to get live IPL cricket using ipad on Sky Go. Error code 50-2 appears. Have sky go extra and only using my ipad.

Re: Sky go on iPad - error code 50-2 previously worked ok

caesarome — Thu, 28 Mar 2024 16:21:17 GMT

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours.
This isn't a live chat so replies are not instant.

Re: Sky go on iPad - error code 50-2 previously worked ok

Tom-W19 — Fri, 29 Mar 2024 09:24:44 GMT

Thanks for escalating. We've sent an invite to @Bill88.

Re: Sky go on iPad - error code 50-2 previously worked ok

Mr+Flibbles+86 — Sun, 31 Mar 2024 10:15:27 GMT

We are still looking to help you @Bill88 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks