topic error code 1526 in Sky Go

error code 1526

BJG11 — Mon, 11 Mar 2024 16:36:08 GMT

how can I download things when I get this error message? Question has been asked multiple times - SKY PLEASE ANSWER!!!!

Re: error code 1526

GD1 — Mon, 11 Mar 2024 16:41:52 GMT

@BJG11 You're posting on a custoimer helps c ustomer forum, Sky won't answer your post.

Re: error code 1526

caesarome — Mon, 11 Mar 2024 17:01:32 GMT

@BJG11

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will need to respond to it as soon as you can.
This isn't a live chat so replies are not instant.

Re: error code 1526

Lisa-P1987 — Mon, 11 Mar 2024 17:37:42 GMT

Thanks for escalating this. We’ve sent @BJG11 an invite to chat.