topic Re: Can’t Access Sky Q on my IPad in Sky Go

Can’t Access Sky Q on my IPad

FA1953 — Mon, 17 Jul 2023 12:41:02 GMT

All of a sudden, can't connect to Sky Q Box from IPad. If I try to watch a program on my IPad, I get an error message 'Your sky content cannot currently be viewed in this country ' I'm in the UK! Tried deleting the app and reinstalling but still does not work. Any ideas?

Re: Can’t Access Sky Q on my IPad

caesarome — Mon, 17 Jul 2023 12:52:37 GMT

Try rebooting your broadband router so it gets a new IP address, leave it off for 10 minutes before powering it back up, then wait a few minutes before trying again to use the Sky Go app on your iPad.

Re: Can’t Access Sky Q on my IPad

Apers — Tue, 07 Nov 2023 22:25:06 GMT

If you have a VPN, try turning it off.

Re: Can’t Access Sky Q on my IPad

Will+sky+nightmar — Sat, 09 Mar 2024 20:17:37 GMT

This didn't work.

Re: Can’t Access Sky Q on my IPad

Will+sky+nightmar — Sat, 09 Mar 2024 20:19:01 GMT

The iPad app is soo frustrating . Definitely a reason to leave

Re: Can’t Access Sky Q on my IPad

Apers — Sat, 09 Mar 2024 20:21:21 GMT

If you have a VPN check that the server is in the UK

Re: Can’t Access Sky Q on my IPad

David+Gee — Wed, 13 Nov 2024 08:29:51 GMT

I kept having this problem. I eventually solved it. I switched off the connect to Sky Q in settings. Then I re-booted the iPad and switched it back on. Worked straight away.

Re: Can’t Access Sky Q on my IPad

TracyJF — Tue, 19 Nov 2024 19:20:41 GMT

The turn off the sky go to sky q option and reboot iPad worked. Thank you