https://helpforum.sky.com/t5/Sky-Go/Sky-Go-Error-2004/m-p/4571843#M133003 <P>Have you tried rebooting both your Sky Q box and the device the app is installed on ?</P> Sat, 24 Feb 2024 16:32:18 GMT caesarome 2024-02-24T16:32:18Z https://helpforum.sky.com/t5/Sky-Go/Sky-Go-Error-2004/m-p/4571838#M133002 <P>I am getting sky error 2004 when I am trying to watch BBC channels and also CNN on my sky go app on all my devices?</P><P>&nbsp;</P><P>Also all of a sudden it doesn't recognise my sky q box and always now says 'found sky q box' whenever I open the app instead of automatically detecting it.</P><P>&nbsp;</P><P>What is going on as here are no discussions hat have this error code?</P> Sat, 24 Feb 2024 16:26:03 GMT https://helpforum.sky.com/t5/Sky-Go/Sky-Go-Error-2004/m-p/4571838#M133002 RebelZed 2024-02-24T16:26:03Z https://helpforum.sky.com/t5/Sky-Go/Sky-Go-Error-2004/m-p/4571843#M133003 <P>Have you tried rebooting both your Sky Q box and the device the app is installed on ?</P> Sat, 24 Feb 2024 16:32:18 GMT https://helpforum.sky.com/t5/Sky-Go/Sky-Go-Error-2004/m-p/4571843#M133003 caesarome 2024-02-24T16:32:18Z https://helpforum.sky.com/t5/Sky-Go/Sky-Go-Error-2004/m-p/4571848#M133004 <P>Hi and thanks for your quick response.</P><P>&nbsp;</P><P>I have tried this and still the same message. The complete message is below.</P><P>&nbsp;</P><P>"We've found a different sky q box</P><P>Connect to watch shows on this box. Downloads currently on your phone won't be available until you disconnect from this box."</P><P>&nbsp;</P><P>This doesn't make sense as it's my own sky q box</P> Sat, 24 Feb 2024 16:35:20 GMT https://helpforum.sky.com/t5/Sky-Go/Sky-Go-Error-2004/m-p/4571848#M133004 RebelZed 2024-02-24T16:35:20Z https://helpforum.sky.com/t5/Sky-Go/Sky-Go-Error-2004/m-p/4571856#M133005 <P>Does ut give you an option to connect ?</P> Sat, 24 Feb 2024 16:51:07 GMT https://helpforum.sky.com/t5/Sky-Go/Sky-Go-Error-2004/m-p/4571856#M133005 caesarome 2024-02-24T16:51:07Z