topic Re: Sky go issues in Sky Go

Sky go issues

Rach71 — Sun, 18 Feb 2024 11:21:04 GMT

I get an error code that I'm not permitted to enter on this forum! When I try and use Sky Go on mobile data or Wi-Fi outside my home. It works fine at home on both mobile data or Wi-Fi.
I can use all other streaming services fine outside my home.

plus I work for Sky so this is particularly frustrating!

Re: Sky go issues

Rach71 — Sun, 18 Feb 2024 11:23:57 GMT

Sorry I should have said Sky go does not work at all outside my home.

Re: Sky go issues

Rach71 — Sun, 18 Feb 2024 11:28:45 GMT

This is the error "4253024421"

Re: Sky go issues

GD1 — Sun, 18 Feb 2024 12:25:40 GMT

@Rach71 As you are staff you need to be raising this through the correct channels, IE the staff line.

Re: Sky go issues

SoraRiku2 — Tue, 17 Sep 2024 23:48:31 GMT

I know this was a while ago but someone may be googling for this answer... If Sky Go ever stops working due to internet issues, check to see if the device you are watching on has a software update. Sometimes location and other settings stop working unless an update is completed