topic Re: Please advise, how can my partner login to sky go. Keep getting kaptcha messages in Sky Go

Please advise, how can my partner login to sky go. Keep getting kaptcha messages

Rayesha — Sat, 17 Feb 2024 15:02:08 GMT

I am l9ggind into sky go in 2 devices st home

Trying to login to a 3rd getting Captcha messages repeatedly. My partner already disabled the vpn on phone.

Note we are not trying to stream on more than 2 Just trying to login.

Mr+Flibbles+86 — Sun, 18 Feb 2024 08:31:49 GMT

Hi there @Rayesha, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147