https://helpforum.sky.com/t5/Sky-Go/Error-Message-when-trying-to-use-SkyGo/m-p/4565592#M132856 <P>I get the following error message when trying to use SkyGo on my laptop -&nbsp;<SPAN>You don't have permission to access "<A href="http://skyid.sky.com/AK_PM_VPATH0/856922/288_Error.html" target="_blank">http://skyid.sky.com/AK_PM_VPATH0/856922/288_Error.html</A>" on this server.</SPAN></P><P>Reference #18.994bdd58.1708194561.4b610a26</P><P>&nbsp;</P><P>I also get the following error message when trying to use SkyGo on my Xbox - Something went wrong. Please try again. (a18b42e2).</P><P>&nbsp;</P><P>Has anyone else seen these error messages and knows how to fix them? Thanks</P> Sat, 17 Feb 2024 18:34:33 GMT TomGleadhill 2024-02-17T18:34:33Z https://helpforum.sky.com/t5/Sky-Go/Error-Message-when-trying-to-use-SkyGo/m-p/4565592#M132856 <P>I get the following error message when trying to use SkyGo on my laptop -&nbsp;<SPAN>You don't have permission to access "<A href="http://skyid.sky.com/AK_PM_VPATH0/856922/288_Error.html" target="_blank">http://skyid.sky.com/AK_PM_VPATH0/856922/288_Error.html</A>" on this server.</SPAN></P><P>Reference #18.994bdd58.1708194561.4b610a26</P><P>&nbsp;</P><P>I also get the following error message when trying to use SkyGo on my Xbox - Something went wrong. Please try again. (a18b42e2).</P><P>&nbsp;</P><P>Has anyone else seen these error messages and knows how to fix them? Thanks</P> Sat, 17 Feb 2024 18:34:33 GMT https://helpforum.sky.com/t5/Sky-Go/Error-Message-when-trying-to-use-SkyGo/m-p/4565592#M132856 TomGleadhill 2024-02-17T18:34:33Z https://helpforum.sky.com/t5/Sky-Go/Error-Message-when-trying-to-use-SkyGo/m-p/4565621#M132857 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3975443">@TomGleadhill</a>&nbsp;</P> <P>Have you tried rebooting your broadband router, leave it off for 10 minutes or so.</P> Sat, 17 Feb 2024 19:32:52 GMT https://helpforum.sky.com/t5/Sky-Go/Error-Message-when-trying-to-use-SkyGo/m-p/4565621#M132857 caesarome 2024-02-17T19:32:52Z