topic Re: Sky Go not working on Xbox console in Sky Go

Sky Go not working on Xbox console

JSYL — Tue, 30 Jan 2024 20:03:19 GMT

after a month I was told by your sky technical team that the reason we could watch sky go on the Xbox was because we had unsubscribed to Xbox live. We have rejoined and paid to subscribe today to Xbox live and yet are still unable to watch sky go !

this is ridiculous and I want compensation for this incorrect information !

Re: Sky Go not working on Xbox console

caesarome — Tue, 30 Jan 2024 22:00:18 GMT

Just to let you know that this is a community where customers help each other so you are not talking to Sky support.

Re: Sky Go not working on Xbox console

MarkGoldsmith — Tue, 30 Jan 2024 22:10:33 GMT

It's quite clear on the Sky website what should be required to watch Sky Go on a games console:

https://www.sky.com/help/articles/tv-from-sky-what-do-you-need-help-with

Re: Sky Go not working on Xbox console

JSYL — Wed, 31 Jan 2024 04:53:31 GMT

I have had sky + multi screen for ten years and am well aware of how it works .

it stopped working in November last year for no reason