topic Re: I can’t access TNT Sports on Skygo but I pay this subscription directly to Sky in Sky Go

I can’t access TNT Sports on Skygo but I pay this subscription directly to Sky

MainTV — Sun, 14 Jan 2024 21:15:48 GMT

I pay a subscription directly to Sky for TNT Sports but I can't access this on Skygo. I need this looked at ASAP please

Re: I can’t access TNT Sports on Skygo but I pay this subscription directly to Sky

caesarome — Sun, 14 Jan 2024 21:38:48 GMT

We are customers here but can alert Sky's messaging team to look into this for you if you want they will contact you via here tomorrow morning.

Re: I can’t access TNT Sports on Skygo but I pay this subscription directly to Sky

MainTV — Sun, 14 Jan 2024 22:04:37 GMT

Thanks I thought I was contacting customer service. If you could arrange for someone to contact me that would be much appreciated

Re: I can’t access TNT Sports on Skygo but I pay this subscription directly to Sky

caesarome — Sun, 14 Jan 2024 22:13:02 GMT

@MainTV
To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at the bottom of this page.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear tomorrow you will have 48 hours to respond or it will be automatically closed.
This isn't a live chat so replies are not instant.

Re: I can’t access TNT Sports on Skygo but I pay this subscription directly to Sky

Addie15 — Mon, 15 Jan 2024 08:18:39 GMT

Hi there! Thank you for escalating this. We have sent an invite to @MainTV.