topic Sky go in Sky Go

Sky go

Jacqueline8 — Sat, 30 Dec 2023 12:57:36 GMT

Why can't I access all channels on sky go on my tablet. Will only allow me channels 1/5. When I try other channels it says this channel can't be watched due to technical issues. I have sky multi room so I should be able to access all channels. Does anyone have any answers as to why I have this issue.

Re: Sky go

caesarome — Sat, 30 Dec 2023 13:12:11 GMT

Try signing out of the app then reboot your device and the sign back into the app.

Try linking your Sky ID to your account, help on doing this can be found here:

https://www.sky.com/help/articles/sky-id-cant-access-all-my-services

Re: Sky go

Jacqueline8 — Sat, 30 Dec 2023 13:22:14 GMT

Hi n thank you. I did try that last night but to no avail. Will do it again though.

Re: Sky go

Jacqueline8 — Sat, 30 Dec 2023 13:32:33 GMT

Now it's telling me sky go is having trouble connecting to the network error (403).

Re: Sky go

caesarome — Sat, 30 Dec 2023 13:36:22 GMT

If you haven't try rebooting the device the app is installed on.