topic Re: Sorry were having technical error [0] in Sky Go

Sorry were having technical error [0]

Esiwbob — Thu, 07 Dec 2023 18:02:40 GMT

I've been having this message for the last few weeks on my phone and tablet. Can't find a solution anywhere. I've tried rebooting router, devices, it happens on WiFi and mobile data, I've cleared the cache, uninstall and reinstall the app.

Re: Sorry were having technical error [0]

Addie15 — Fri, 08 Dec 2023 08:31:09 GMT

Hi there, Esiwbob. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Sorry were having technical error [0]

Mr+Flibbles+86 — Sun, 10 Dec 2023 08:49:21 GMT

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Re: Sorry were having technical error [0]

DBdb2 — Sat, 23 Dec 2023 12:39:12 GMT

Hi, ai am having the same issue. Is there any update?

Re: Sorry were having technical error [0]

caesarome — Sat, 23 Dec 2023 13:23:56 GMT

@DBdb2

Woulf you like Skys messaging team on here to contact you about this ?