topic Re: Sky go not working on xbox series x in Sky Go

Sky go not working on xbox series x

Slartibartfars1 — Wed, 13 Dec 2023 12:06:46 GMT

Hi i was watching sky go on my xbox series x perfectly untill last week when i got a message saying you cant watch sky on this device you need sky go extra etc. I have all that and works on over platforms ios online just doesnt work on xbox series x anymore. Yes i have deleted and reinstalled app and still same message help plese

Re: Sky go not working on xbox series x

Annie+UK — Wed, 13 Dec 2023 12:11:59 GMT

If you want me to, I can escalated your post to the Community Messaging Team

This link explains the escalation process

Just reply to this post with your answer

Re: Sky go not working on xbox series x

Slartibartfars1 — Wed, 13 Dec 2023 12:12:35 GMT

Yes please

Re: Sky go not working on xbox series x

Annie+UK — Wed, 13 Dec 2023 12:14:15 GMT

The deed has been done 🙂

Re: Sky go not working on xbox series x

Slartibartfars1 — Wed, 13 Dec 2023 12:15:54 GMT

Thankyou

Re: Sky go not working on xbox series x

Tom-W19 — Thu, 14 Dec 2023 10:10:48 GMT

Thanks for escalating. We've sent an invite to @Slartibartfars1.

Re: Sky go not working on xbox series x

Mr+Flibbles+86 — Sat, 16 Dec 2023 11:02:47 GMT

We are still looking to help you @Slartibartfars1 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Re: Sky go not working on xbox series x

Slartibartfars1 — Sat, 16 Dec 2023 16:12:49 GMT

Yes please i have been snoiwed under with work and couldnt click the link on time. I have tried reinstalling etc not worked also checked to see if xbox is upto date it is nothing i have tried has worked. Works fine on every over device

Re: Sky go not working on xbox series x

caesarome — Sat, 16 Dec 2023 16:19:24 GMT

@Slartibartfars1

I have alerted Sky again for you.

Re: Sky go not working on xbox series x

Slartibartfars1 — Sat, 16 Dec 2023 16:20:55 GMT

Thank you

Re: Sky go not working on xbox series x

Greenfingers001 — Sun, 17 Dec 2023 08:56:47 GMT

Thanks for escalating this. We’ve sent @Slartibartfars1 another invite to chat.