topic Re: Sky Go error 1404 in Sky Go

Sky Go error 1404

poiuytgb — Sun, 03 Dec 2023 02:03:40 GMT

I have download and re-installed the app many times but always get 1404 sky go unavailable please retry later.

Other queries on this forum do not show an answer.

Can anyone shed any light on why I am getting this. It worked ok many months ago

Re: Sky Go error 1404

caesarome — Sun, 03 Dec 2023 10:01:42 GMT

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

Re: Sky Go error 1404

Lisa-P1987 — Sun, 03 Dec 2023 11:38:50 GMT

Thanks for escalating this. We’ve sent @poiuytgb an invite to chat.

Re: Sky Go error 1404

Addie15 — Fri, 08 Dec 2023 09:42:49 GMT

Update-We are closing this session now due to no further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.