https://helpforum.sky.com/t5/Sky-Go/MAC-Sky-Go-App-Error-Code-PFE-9001/m-p/4486713#M130216 <P>I can no longer watch using my Sky Go App on Mac; recieving error code: PFE 9001</P><P>&nbsp;</P><P><STRONG>Sky Go Displays</STRONG></P><P>- TV guide appears</P><P>- Programs appears</P><P>- Recording appear</P><P>- Clicking to watch anything produces error code:&nbsp;PFE 9001</P><P>&nbsp;</P><P><STRONG>Troubleshooting:</STRONG></P><P>- Restarted app; error persisted</P><P>- Removed app; error persisted</P><P>- Removed from application support; error persisted</P><P>- Removed from preferences;&nbsp;error persisted</P><P>- Removed from cache;&nbsp;error persisted</P><P>- T<SPAN>urned of connection to Sky Q box;&nbsp;error persisted</SPAN></P><P><SPAN>- No VPN;&nbsp;error persisted</SPAN></P><P>-&nbsp;<SPAN>Cisco Player&nbsp;not present;&nbsp;error persisted</SPAN></P><P>&nbsp;</P><P><STRONG>Mac</STRONG></P><P><SPAN>Chip:&nbsp;Apple M1 Pro</SPAN></P><P><SPAN>Memory:&nbsp;32 GB</SPAN></P><P><SPAN>Mac OS: Ventura</SPAN></P><P>&nbsp;</P><P><STRONG>iOS</STRONG></P><P><SPAN>Sky go works perfectly fine on iOS on the same network.&nbsp;</SPAN></P><P>&nbsp;</P><P><SPAN>Please advise of next steps to troubleshoot.</SPAN></P><P>&nbsp;</P><P>&nbsp;</P> Tue, 21 Nov 2023 20:02:14 GMT smillea 2023-11-21T20:02:14Z https://helpforum.sky.com/t5/Sky-Go/MAC-Sky-Go-App-Error-Code-PFE-9001/m-p/4486713#M130216 <P>I can no longer watch using my Sky Go App on Mac; recieving error code: PFE 9001</P><P>&nbsp;</P><P><STRONG>Sky Go Displays</STRONG></P><P>- TV guide appears</P><P>- Programs appears</P><P>- Recording appear</P><P>- Clicking to watch anything produces error code:&nbsp;PFE 9001</P><P>&nbsp;</P><P><STRONG>Troubleshooting:</STRONG></P><P>- Restarted app; error persisted</P><P>- Removed app; error persisted</P><P>- Removed from application support; error persisted</P><P>- Removed from preferences;&nbsp;error persisted</P><P>- Removed from cache;&nbsp;error persisted</P><P>- T<SPAN>urned of connection to Sky Q box;&nbsp;error persisted</SPAN></P><P><SPAN>- No VPN;&nbsp;error persisted</SPAN></P><P>-&nbsp;<SPAN>Cisco Player&nbsp;not present;&nbsp;error persisted</SPAN></P><P>&nbsp;</P><P><STRONG>Mac</STRONG></P><P><SPAN>Chip:&nbsp;Apple M1 Pro</SPAN></P><P><SPAN>Memory:&nbsp;32 GB</SPAN></P><P><SPAN>Mac OS: Ventura</SPAN></P><P>&nbsp;</P><P><STRONG>iOS</STRONG></P><P><SPAN>Sky go works perfectly fine on iOS on the same network.&nbsp;</SPAN></P><P>&nbsp;</P><P><SPAN>Please advise of next steps to troubleshoot.</SPAN></P><P>&nbsp;</P><P>&nbsp;</P> Tue, 21 Nov 2023 20:02:14 GMT https://helpforum.sky.com/t5/Sky-Go/MAC-Sky-Go-App-Error-Code-PFE-9001/m-p/4486713#M130216 smillea 2023-11-21T20:02:14Z