topic Re: Something is wrong. The app will now quit (1a). in Sky Go

Something is wrong. The app will now quit (1a).

Linda1505 — Fri, 17 Nov 2023 10:32:19 GMT

I have always used Sky Go app on my Macbook without issues.
Since yesterday the app Sky Go doesn't work anymore. I am getting this error message all the times:

Something is wrong. The app will now quit (1a).

I tried to chat with the Sky Bot, but nothing.. Can anyone help me?

Thank you veru much.

Re: Something is wrong. The app will now quit (1a).

Addie15 — Sat, 18 Nov 2023 09:09:26 GMT

Hi there, Linda1505. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Something is wrong. The app will now quit (1a).

Addie15 — Mon, 20 Nov 2023 09:10:06 GMT

Update-We are closing this invite now due to no response within 48 hours. If you s till need help, please let us know so we can re-escalate this for you. Thanks.