topic Re: Remote Record gives "error" when I've clicked to Record. Just that one word. in Sky Go

Remote Record gives "error" when I've clicked to Record. Just that one word.

juani — Fri, 10 Nov 2023 10:06:58 GMT

I'm out of the country, trying to set a couple of things to record. I get into My Sky just fine. Can see my account details, etc. But it just won't let me record anything.

I've tried on my English phone using English SIM. And on my friend's Spanish laptop.

Any ideas?

Re: Remote Record gives "error" when I've clicked to Record. Just that one word.

caesarome — Fri, 10 Nov 2023 10:09:36 GMT

To remote record you can use the Sky Go app so have you tried this ?

Re: Remote Record gives "error" when I've clicked to Record. Just that one word.

juani — Fri, 10 Nov 2023 10:12:38 GMT

Have tried on the App on my phone and website on the laptop.

Re: Remote Record gives "error" when I've clicked to Record. Just that one word.

caesarome — Fri, 10 Nov 2023 10:14:58 GMT

When on the website is your region correct to where you live in the UK, if it is I'm not sure what else you could try other than perhaps a VPN and set it to the UK ?

Re: Remote Record gives "error" when I've clicked to Record. Just that one word.

juani — Fri, 10 Nov 2023 10:16:27 GMT

Sky Go seems to offer only the option to record programmes that have already aired, not next week's.

Re: Remote Record gives "error" when I've clicked to Record. Just that one word.

caesarome — Fri, 10 Nov 2023 10:19:33 GMT

You can set recordings for next week from the TV Guide in Sky Go but make sure "Record to Sky Box" is selected at the top of the guide.

Re: Remote Record gives "error" when I've clicked to Record. Just that one word.

juani — Fri, 10 Nov 2023 10:31:18 GMT

I've tapped Record to Sky Box. It shows me today's shedule but I can't see anywhere that would take me to the future.

Re: Remote Record gives "error" when I've clicked to Record. Just that one word.

caesarome — Fri, 10 Nov 2023 13:37:21 GMT

Select a channel and then you should see the days ahead.

Re: Remote Record gives "error" when I've clicked to Record. Just that one word.

juani — Fri, 10 Nov 2023 17:38:24 GMT

Thank you so much. It's sent the record request, so fingers crossed.