https://helpforum.sky.com/t5/Sky-Go/Sky-go-app-not-playing-recordings/m-p/4471672#M129689 <P>Try a power restart of your main Sky Q box, leaving off power for &nbsp;at least 30 seconds.</P> Mon, 06 Nov 2023 11:29:02 GMT lettice 2023-11-06T11:29:02Z https://helpforum.sky.com/t5/Sky-Go/Sky-go-app-not-playing-recordings/m-p/4471598#M129686 Sky go app is logged in, can see my recordings but unable to watch them. I just get "preparing" with a spooling icon. This is on mobile and ipad. Recordings are playing fine on sky q main box as I'm currently watching it. Am about to pop upstairs and check the sky q mini box but wonder if anyone else is having issues??? Thanks Mon, 06 Nov 2023 10:50:18 GMT https://helpforum.sky.com/t5/Sky-Go/Sky-go-app-not-playing-recordings/m-p/4471598#M129686 Emma+and+Rob 2023-11-06T10:50:18Z https://helpforum.sky.com/t5/Sky-Go/Sky-go-app-not-playing-recordings/m-p/4471672#M129689 <P>Try a power restart of your main Sky Q box, leaving off power for &nbsp;at least 30 seconds.</P> Mon, 06 Nov 2023 11:29:02 GMT https://helpforum.sky.com/t5/Sky-Go/Sky-go-app-not-playing-recordings/m-p/4471672#M129689 lettice 2023-11-06T11:29:02Z