topic Re: Sky error code 50-09-507 on ipad Sky Go app in Sky Go

Sky error code 50-09-507 on ipad Sky Go app

LegendPVS — Mon, 23 Oct 2023 10:41:35 GMT

Using Sky Go app on my ipad I am receiving the error code 50-09-507 when trying to open some channels. Channels upto 136, More 4 HD are working fine but from 137 the error code comes up. This has only happned today.

I have rebooted the Q box and reinstalled Sky Go on my ipad but neither has resolved the issue.

Please advise

Re: Sky error code 50-09-507 on ipad Sky Go app

caesarome — Mon, 23 Oct 2023 12:16:08 GMT

Do you have multiscreen on your package ?

Re: Sky error code 50-09-507 on ipad Sky Go app

LegendPVS — Mon, 23 Oct 2023 13:15:47 GMT

Hi there, thanks for replying.

Yes I do