topic Re: TNT not available on Sky GO in Sky Go

TNT not available on Sky GO

Anonymous — Fri, 20 Oct 2023 10:17:48 GMT

I pay for TNT via sky but it wont let me watch via sky go?

Re: TNT not available on Sky GO

SKY1992bf — Fri, 20 Oct 2023 10:21:29 GMT

@Anonymous What if any error message are you seeing

Re: TNT not available on Sky GO

Anonymous — Sat, 21 Oct 2023 06:16:28 GMT

1410. upgrade subscription. any ideas would be helpful as I dont know why I cannot watch on SkyGo

Re: TNT not available on Sky GO

caesarome — Sat, 21 Oct 2023 09:06:57 GMT

@Anonymous

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

Re: TNT not available on Sky GO

Addie15 — Sat, 21 Oct 2023 09:42:56 GMT

Hi there! Thank you for escalating this. We have sent an invite to TheCaptain.

Re: TNT not available on Sky GO

Addie15 — Mon, 23 Oct 2023 09:43:44 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.