https://helpforum.sky.com/t5/Sky-Go/Sky-go/m-p/4446232#M128818 <P>I have a new account but I can't get sky go it may need a old account cancelled&nbsp;</P> Mon, 09 Oct 2023 14:30:20 GMT Top100 2023-10-09T14:30:20Z https://helpforum.sky.com/t5/Sky-Go/Sky-go/m-p/4446232#M128818 <P>I have a new account but I can't get sky go it may need a old account cancelled&nbsp;</P> Mon, 09 Oct 2023 14:30:20 GMT https://helpforum.sky.com/t5/Sky-Go/Sky-go/m-p/4446232#M128818 Top100 2023-10-09T14:30:20Z https://helpforum.sky.com/t5/Sky-Go/Sky-go/m-p/4446293#M128819 <P>To sign into Sky Go&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3867696">@Top100</a>&nbsp;you &nbsp;will need to setup a new ID to use.</P> <P><BR />If you want to use the same email address then you need to first remove it from the old account first so log into the old account here:</P> <P><BR /><A href="https://www.sky.com/myaccount/my-details" target="_blank">https://www.sky.com/myaccount/my-details</A></P> <P><BR />Then delete the email address by providing another one and logout of this account, this will then free it up to use when setting up your new Sky ID:</P> <P><BR /><A href="https://www.sky.com/help/diagnostics/sky-id/sky-id" target="_blank">https://www.sky.com/help/diagnostics/sky-id/sky-id</A></P> Mon, 09 Oct 2023 15:20:11 GMT https://helpforum.sky.com/t5/Sky-Go/Sky-go/m-p/4446293#M128819 caesarome 2023-10-09T15:20:11Z