https://helpforum.sky.com/t5/Sky-Go/Sky-Go/m-p/4445202#M128781 <P><SPAN>I previously had a Sky account at an old address and it expired. I still have the same email address but can’t access sky go or any products</SPAN></P> Sun, 08 Oct 2023 13:20:29 GMT Finglandg 2023-10-08T13:20:29Z https://helpforum.sky.com/t5/Sky-Go/Sky-Go/m-p/4445202#M128781 <P><SPAN>I previously had a Sky account at an old address and it expired. I still have the same email address but can’t access sky go or any products</SPAN></P> Sun, 08 Oct 2023 13:20:29 GMT https://helpforum.sky.com/t5/Sky-Go/Sky-Go/m-p/4445202#M128781 Finglandg 2023-10-08T13:20:29Z https://helpforum.sky.com/t5/Sky-Go/Sky-Go/m-p/4445292#M128787 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3866625">@Finglandg</a>&nbsp;</P> <P>Was your old account cancelled and if it was are you now using a new Sky ID to login to the app with ?</P> Sun, 08 Oct 2023 15:19:46 GMT https://helpforum.sky.com/t5/Sky-Go/Sky-Go/m-p/4445292#M128787 caesarome 2023-10-08T15:19:46Z https://helpforum.sky.com/t5/Sky-Go/Sky-Go/m-p/4445328#M128788 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/227">@caesarome</a>&nbsp;I think so? Contract expired moved to BT for a few years and then signed up for Sky once i was in my new house..</P> Sun, 08 Oct 2023 15:52:59 GMT https://helpforum.sky.com/t5/Sky-Go/Sky-Go/m-p/4445328#M128788 Finglandg 2023-10-08T15:52:59Z https://helpforum.sky.com/t5/Sky-Go/Sky-Go/m-p/4445352#M128789 <P>What is happening when you try to access Sky Go ?</P> Sun, 08 Oct 2023 16:13:56 GMT https://helpforum.sky.com/t5/Sky-Go/Sky-Go/m-p/4445352#M128789 caesarome 2023-10-08T16:13:56Z https://helpforum.sky.com/t5/Sky-Go/Sky-Go/m-p/4445369#M128790 <P>It just says sorry, something went wrong?!..you need to upgrade your account&nbsp;</P> Sun, 08 Oct 2023 16:28:33 GMT https://helpforum.sky.com/t5/Sky-Go/Sky-Go/m-p/4445369#M128790 Finglandg 2023-10-08T16:28:33Z