topic Re: Sky go app in Sky Go

Sky go app

Dean19 — Sun, 01 Oct 2023 16:51:19 GMT

Carnt watch sports on sky go Says upgrade needed yet I've got the full HD sports package on my sky q subscription

Re: Sky go app

caesarome — Sun, 01 Oct 2023 18:36:25 GMT

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at the bottom of this page.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

Re: Sky go app

Mr+Flibbles+86 — Mon, 02 Oct 2023 08:20:21 GMT

Thanks for escalating this. We’ve sent an invite to chat.

Re: Sky go app

Mr+Flibbles+86 — Wed, 04 Oct 2023 08:20:13 GMT

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks