topic Using Sky Go and Sky Sports App on same device in Sky Go

Using Sky Go and Sky Sports App on same device

TheRealBraderz — Wed, 20 Sep 2023 21:06:37 GMT

Hello,

As far as I know it is not possible to watch football matches shown via the red button on Sky Go, but it is possible on the Sky Sports App.

When I use the Sky Sports App on a device which has already been registered via Sky Go it treats it as a new device in "my devices". Does that mean this device now effectively counts as two towards the six device limit?

Thanks

Bradley

Re: Using Sky Go and Sky Sports App on same device

caesarome — Wed, 20 Sep 2023 21:24:46 GMT

@TheRealBraderz wrote:

When I use the Sky Sports App on a device which has already been registered via Sky Go it treats it as a new device in "my devices".

It shouldn't been seen as a new device as you can install and use both Sky Go and the Sky Sports app on the same device as they should be counted as one.

Re: Using Sky Go and Sky Sports App on same device

TheRealBraderz — Wed, 20 Sep 2023 21:33:26 GMT

Well, that is what I would have expected, but it definitely has treated the Sky Sports App instance as a separate device.

I gave all the registered devices custom names to help identify them. When I used the Sky Sports App for the first time, a new "Android Phone" appeared in the list.