topic Re: Sky Go app - download error (iPad) in Sky Go

Sky Go app - download error (iPad)

beefqueen — Thu, 07 Sep 2023 14:52:25 GMT

I am unable to download any content on the Sky Go iPad app. When I try to do so I receive an error message stating that there is insufficient space on my device. However, my iPad has over 120GB of free storage.

I've restarted the iPad and reinstalled the app but the problem persists.

Any suggestions to resolve the issue? Thanks!

Re: Sky Go app - download error (iPad)

caesarome — Thu, 07 Sep 2023 15:23:22 GMT

I suppose you have deleted the app, rebooted the iPad then installed the app agan ?

Re: Sky Go app - download error (iPad)

beefqueen — Thu, 07 Sep 2023 15:26:00 GMT

I rebooted the iPad then - when I found out it still wasn't working - deleted and reinstalled the app. It's still not working, though...

Re: Sky Go app - download error (iPad)

caesarome — Thu, 07 Sep 2023 15:31:05 GMT

Try this on your iPad:

https://helpforum.sky.com/t5/Sky-Go-Apps/Sky-go-won-t-download/m-p/3898544/highlight/true#M106585

Re: Sky Go app - download error (iPad)

beefqueen — Thu, 07 Sep 2023 18:29:58 GMT

Thanks - that worked!

Re: Sky Go app - download error (iPad)

wza1977 — Sun, 26 May 2024 21:13:15 GMT

What is this link? I have this issue but link has no content

Re: Sky Go app - download error (iPad)

caesarome — Sun, 26 May 2024 21:23:21 GMT

That link isn't working @wza1977 so try this instead:

https://helpforum.sky.com/t5/Sky-Store/Purchases-unable-to-download-due-to-insufficient-space-on-device/m-p/4565828/highlight/true#M22547

Re: Sky Go app - download error (iPad)

wza1977 — Sun, 26 May 2024 21:41:12 GMT

Thanks.

Have tried but this doesn't work though, unable to download anything on sky go app, I have loads of free space, other apps work fine. 🤷🏻‍♂️

Re: Sky Go app - download error (iPad)

Noelqualter — Sun, 28 Jul 2024 18:35:45 GMT

I have sane issue. Is there a solution to this?

Re: Sky Go app - download error (iPad)

caesarome — Sun, 28 Jul 2024 18:44:33 GMT

@Noelqualter

Did you try this:

https://helpforum.sky.com/t5/Sky-Store/Purchases-unable-to-download-due-to-insufficient-space-on-device/m-p/4565828/highlight/true#M22547

Re: Sky Go app - download error (iPad)

Noelqualter — Sun, 28 Jul 2024 18:55:37 GMT

I did delete app and reinstall several times. The only questions I get when I reinstall are about privacy and how I'd like my home page for sky go to look.