Have multi screen but can’t use sky go

fmlm — Mon, 04 Sep 2023 18:06:47 GMT

I have sky multi screen but cannot use sky go. On My Sky app, it tells me to add a device by going to watch a show via sky go; however when on sky go it says I need Sky Q multiscreen, sky glass whole home or sky go extra ? I have multiscreen so why doesn't it work ?

Re: Have multi screen but can’t use sky go

caesarome — Mon, 04 Sep 2023 18:37:45 GMT

Does it work if you go into settings in the app @fmlm and turn off the connection to your Sky Q box ?

topic Re: Have multi screen but can’t use sky go in Sky Go

Have multi screen but can’t use sky go

Re: Have multi screen but can’t use sky go