topic Re: Sky Go - Upgrade subscription in Sky Go

Sky Go - Upgrade subscription

Jade5 — Sun, 03 Sep 2023 11:50:59 GMT

Hi, i cant use SKY Go. It keeps telling me to upgrade my subscription. I have valid subscription but for some reason this has just never worked. sky Q with multiroom, full TV package, broadband etc. Please could you help with this?

Re: Sky Go - Upgrade subscription

caesarome — Sun, 03 Sep 2023 12:06:20 GMT

@Jade5

Are you logged in with the correct Sky ID so your main primary one if you have more than one ID ?

Re: Sky Go - Upgrade subscription

Tom-W19 — Wed, 06 Sep 2023 07:31:01 GMT

Thanks for escalating. We've sent an invite to @Jade5.

Re: Sky Go - Upgrade subscription

Mr+Flibbles+86 — Fri, 08 Sep 2023 08:12:34 GMT

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks