topic Sky Go and Sky Stream Whole Home in Sky Go

Sky Go and Sky Stream Whole Home

chyanmor25 — Thu, 24 Aug 2023 16:51:19 GMT

So I have bought the Whole Home but the Sky Go on Apple TV is refusing to play saying I don't have a whole home account? I've confirmed email is same as the email used for my sky account. Any thoughts does it take time for whole home to be added?

Re: Sky Go and Sky Stream Whole Home

Annie+UK — Thu, 24 Aug 2023 17:00:55 GMT

I have escalated your post to the Community Messaging Team

Check out the link below that explains the process
Escalating a post to a Sky expert

Note: you have 48 hours to reply once you have the invite (if you don't reply in time your invite will be automatically closed). Once you have replied you might have a little wait for a team member to get back to you

Re: Sky Go and Sky Stream Whole Home

Addie15 — Fri, 25 Aug 2023 07:36:09 GMT

Hi there! Thank you for escalating this. We have sent an invite to chyanmor25.

Re: Sky Go and Sky Stream Whole Home

Addie15 — Fri, 25 Aug 2023 09:27:49 GMT

Update-We are closing this session now but if there is anything else in the future we can help you with, please do not hesitate to reach out. Thanks.

Re: Sky Go and Sky Stream Whole Home

Skyboi1 — Mon, 02 Dec 2024 02:56:02 GMT

I also have this problem

Re: Sky Go and Sky Stream Whole Home

caesarome — Mon, 02 Dec 2024 05:40:39 GMT

@Skyboi1

What issue are you having ?