https://helpforum.sky.com/t5/Sky-Go/Cannot-access-SkyGo-as-app-thinks-I-m-abroad-when-I-m-not/m-p/4385878#M127325 <P>When trying to access Sky Go a messages comes up denying access as it thinks &nbsp;we're outside UK when we're not&nbsp;</P> Sun, 13 Aug 2023 10:39:36 GMT GraceD 2023-08-13T10:39:36Z https://helpforum.sky.com/t5/Sky-Go/Cannot-access-SkyGo-as-app-thinks-I-m-abroad-when-I-m-not/m-p/4385878#M127325 <P>When trying to access Sky Go a messages comes up denying access as it thinks &nbsp;we're outside UK when we're not&nbsp;</P> Sun, 13 Aug 2023 10:39:36 GMT https://helpforum.sky.com/t5/Sky-Go/Cannot-access-SkyGo-as-app-thinks-I-m-abroad-when-I-m-not/m-p/4385878#M127325 GraceD 2023-08-13T10:39:36Z https://helpforum.sky.com/t5/Sky-Go/Cannot-access-SkyGo-as-app-thinks-I-m-abroad-when-I-m-not/m-p/4385894#M127327 <P>Are you at your home and connected to your Wifi connection, if so try a reboot of your broadband router ?</P> Sun, 13 Aug 2023 10:58:57 GMT https://helpforum.sky.com/t5/Sky-Go/Cannot-access-SkyGo-as-app-thinks-I-m-abroad-when-I-m-not/m-p/4385894#M127327 caesarome 2023-08-13T10:58:57Z https://helpforum.sky.com/t5/Sky-Go/Cannot-access-SkyGo-as-app-thinks-I-m-abroad-when-I-m-not/m-p/4386026#M127344 <P>We have tried that and deleting app before reinstalling .... thanks for your help&nbsp;</P> Sun, 13 Aug 2023 14:45:54 GMT https://helpforum.sky.com/t5/Sky-Go/Cannot-access-SkyGo-as-app-thinks-I-m-abroad-when-I-m-not/m-p/4386026#M127344 GraceD 2023-08-13T14:45:54Z https://helpforum.sky.com/t5/Sky-Go/Cannot-access-SkyGo-as-app-thinks-I-m-abroad-when-I-m-not/m-p/4387983#M127403 <P>Thanks to all. The fault lay with BT - hadn't reset everything after doing repairs ...&nbsp;</P> Tue, 15 Aug 2023 21:49:15 GMT https://helpforum.sky.com/t5/Sky-Go/Cannot-access-SkyGo-as-app-thinks-I-m-abroad-when-I-m-not/m-p/4387983#M127403 GraceD 2023-08-15T21:49:15Z