topic Keep getting PFE 4001 error code ? in Sky Go

Keep getting PFE 4001 error code ?

Jam_Juru — Fri, 11 Aug 2023 17:30:31 GMT

Can you help me to fix the Sky GO app on my mac
- Keep getting PFE 4001 error code ?

and i've uninstalled and reinstalled many times already, nothing seems to work : /

Re: Keep getting PFE 4001 error code ?

caesarome — Fri, 11 Aug 2023 18:30:28 GMT

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow regarding this via a blue/red chat bubble which will appear at the bottom of this page.

This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

Re: Keep getting PFE 4001 error code ?

Addie15 — Sat, 12 Aug 2023 09:20:53 GMT

Hi there! Thank you for escalating this. We have sent an invite to @Jam_Juru.