topic Sky go - error 001 on new iMac in Sky Go

Sky go - error 001 on new iMac

FL08 — Sun, 30 Jul 2023 13:55:27 GMT

Have tried to uninstall reinstall, restated etc but atill get the same error, i need to be able to access please.

Have my firewall disbaled but keep gettimg the same error message

Many thanks

Re: Sky go - error 001 on new iMac

Greenfingers001 — Mon, 31 Jul 2023 07:48:50 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Sky go - error 001 on new iMac

Tom-W19 — Wed, 02 Aug 2023 07:51:51 GMT

Hi @FL08

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.