topic Sky Go not streaming live TV on my PS4 in Sky Go

Sky Go not streaming live TV on my PS4

robert380 — Thu, 27 Jul 2023 09:55:14 GMT

Since the update of the Sky Go app last week, I have been unable to stream any live broadcast channels. All I get is a blank black screen and a rotating white circle in the middle of the screen. I have tried to watch Sky Sports (Channel 404); Channel 4 (108); GOLD HS (111); Nat Geo (129) and none of them work.

I am able to watch non live streaming content (Last Of Us, Succession etc) but not live.

Can anyone assist with this issue?

Re: Sky Go not streaming live TV on my PS4

caesarome — Thu, 27 Jul 2023 10:51:58 GMT

Have you tried deleting the app then installing a fresh copy of it ?

Re: Sky Go not streaming live TV on my PS4

robert380 — Thu, 27 Jul 2023 11:21:41 GMT

Yes. Have deleted and reinstalled 3 separate times, same issue.

Re: Sky Go not streaming live TV on my PS4

caesarome — Thu, 27 Jul 2023 11:27:04 GMT

A few other members have this issue as well and have noticed what might be causing it:

https://helpforum.sky.com/t5/Sky-Go-Apps/Sky-go-ps4-5-freezes-since-update/m-p/4371645#M126757

Re: Sky Go not streaming live TV on my PS4

robert380 — Thu, 27 Jul 2023 11:34:33 GMT

Thanks.

Seems to have sorted itself once I unplugged the speaker. Freezes once I plug it back in.