topic Re: Sky VIP in Sky Go

Sky VIP

aliensurfer — Fri, 07 Jul 2023 06:56:50 GMT

I've got MySky app installed, the front page loads up fine, after that if I go to a section - say festivals and concerts, no images load, and when I click on a link in there to try and enter a contest, the next page again loads with no images and I when I click enter to try and enter to win tickets nothing happens.

Re: Sky VIP

Tom-W19 — Sat, 08 Jul 2023 08:12:09 GMT

Hi @aliensurfer

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Sky VIP

Tom-W19 — Mon, 10 Jul 2023 08:13:22 GMT

Hi @aliensurfer

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

Re: Sky VIP

aliensurfer — Mon, 10 Jul 2023 09:48:48 GMT

I missed this so I will re-post as suggested, thank you.

Re: Sky VIP

caesarome — Mon, 10 Jul 2023 10:59:41 GMT

@aliensurfer

You would be better off emailing the apps team about this giving them details of what device and what operating system it is running - apps@sky.uk

Re: Sky VIP

aliensurfer — Tue, 11 Jul 2023 08:46:49 GMT

Thanks! 👍