topic Re: Cannot watch sky go says device needs authorising in Sky Go

Re: Cannot watch sky go says device needs authorising

roorj7 — Fri, 07 Jul 2023 15:25:13 GMT

Can someone please help me with this?

I cannot get Sky Go to work in the hospital as I need my device authorised.

Re: Cannot watch sky go says device needs authorising

caesarome — Fri, 07 Jul 2023 15:46:11 GMT

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

Re: Cannot watch sky go says device needs authorising

Addie15 — Sat, 08 Jul 2023 09:17:28 GMT

Hi there! Thank you for escalating this. We have sent an invite to roorj7.

Re: Cannot watch sky go says device needs authorising

Mr+Flibbles+86 — Mon, 10 Jul 2023 09:13:56 GMT

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks