https://helpforum.sky.com/t5/Sky-Go/Sky-Go-wont-play-channels/m-p/4351570#M126135 <P>Ok so I have an issue whereby I can only use the app if I disconnect it from the Sky Q box. Therefore when home I don't have access to BBC or recordings.&nbsp;<BR /><BR /></P><P>is there a fox for this. Tried deleting the app and installing again but same issues arise.&nbsp;<BR /><BR /></P><P>When connected to the Sky Q box I can all channels and recordings but just get a spinning wheel then an error.&nbsp;</P> Mon, 03 Jul 2023 22:18:58 GMT ifossie 2023-07-03T22:18:58Z https://helpforum.sky.com/t5/Sky-Go/Sky-Go-wont-play-channels/m-p/4351570#M126135 <P>Ok so I have an issue whereby I can only use the app if I disconnect it from the Sky Q box. Therefore when home I don't have access to BBC or recordings.&nbsp;<BR /><BR /></P><P>is there a fox for this. Tried deleting the app and installing again but same issues arise.&nbsp;<BR /><BR /></P><P>When connected to the Sky Q box I can all channels and recordings but just get a spinning wheel then an error.&nbsp;</P> Mon, 03 Jul 2023 22:18:58 GMT https://helpforum.sky.com/t5/Sky-Go/Sky-Go-wont-play-channels/m-p/4351570#M126135 ifossie 2023-07-03T22:18:58Z https://helpforum.sky.com/t5/Sky-Go/Sky-Go-wont-play-channels/m-p/4351759#M126136 <P>Do you have a multiscreen subscription&nbsp;?</P> Tue, 04 Jul 2023 08:48:33 GMT https://helpforum.sky.com/t5/Sky-Go/Sky-Go-wont-play-channels/m-p/4351759#M126136 caesarome 2023-07-04T08:48:33Z https://helpforum.sky.com/t5/Sky-Go/Sky-Go-wont-play-channels/m-p/4351866#M126138 <P>I do however I have fixed it. I rebooted my router and then reactivated Sky Go via the box. Then restarted the apps on all my devices. Works now</P> Tue, 04 Jul 2023 09:55:22 GMT https://helpforum.sky.com/t5/Sky-Go/Sky-Go-wont-play-channels/m-p/4351866#M126138 ifossie 2023-07-04T09:55:22Z