topic Re: Something is wrong. The app will now quit (1a). MacBook Pro in Sky Go

Something is wrong. The app will now quit (1a). MacBook Pro

koojm — Mon, 19 Jun 2023 13:19:36 GMT

I have previously used Sky Go app on my Macbook (2016) without issue. Laptop has been completely reset since a repair and now I am getting the issue:

Something is wrong. The app will now quit (1a).

I cannot find a fix anywhere. I have tried doing a deep delete and resinstall without luck. Any fixes?

Thanks

Re: Something is wrong. The app will now quit (1a). MacBook Pro

Tom-W19 — Wed, 21 Jun 2023 08:29:59 GMT

Hi @koojm

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Something is wrong. The app will now quit (1a). MacBook Pro

Lisa-P1987 — Fri, 23 Jun 2023 10:53:40 GMT

We are still looking to help you @koojm . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Re: Something is wrong. The app will now quit (1a). MacBook Pro

koojm — Fri, 23 Jun 2023 11:16:00 GMT

No one has got in touch with me and the problem has not been solved. So yes, I would still like help please

Re: Something is wrong. The app will now quit (1a). MacBook Pro

will123098 — Sun, 13 Aug 2023 14:40:30 GMT

Hi, I'm having the exact same issue. Did you find a solution? Thanks

Re: Something is wrong. The app will now quit (1a). MacBook Pro

koojm — Sun, 13 Aug 2023 15:23:31 GMT

No. Nothing.

sky sports app works however, just not sky go

Re: Something is wrong. The app will now quit (1a). MacBook Pro

aghailes — Wed, 27 Sep 2023 20:41:23 GMT

Having the same issue. Any solution yet?

Re: Something is wrong. The app will now quit (1a). MacBook Pro

Simone88 — Wed, 11 Oct 2023 19:30:44 GMT

@Lisa-P1987 hello, Would it be possible to find a solution to this problem? I've been having the same problem for about a week, my Mac meets the minimum requirements on the Sky website?

thanks

Re: Something is wrong. The app will now quit (1a). MacBook Pro

AleDiFilippo — Tue, 17 Oct 2023 20:30:42 GMT

Since 2 weeks, I'm facing the same problem with SkyGo. It's unacceptable an inefficiency like this for a provider like Sky.

I hope that someone can fix my problem, because I'm really dissatisfied.

My gratitude for your prompt reply. Best regards.

Ale

Re: Something is wrong. The app will now quit (1a). MacBook Pro

matti88 — Fri, 20 Oct 2023 18:41:02 GMT

Same problem as well. No way to fix it on my own

Re: Something is wrong. The app will now quit (1a). MacBook Pro

Blythybooboo1972 — Sat, 04 Nov 2023 18:31:02 GMT

did anyone get a fix fir this as we are having the same issue on our laptop?

Re: Something is wrong. The app will now quit (1a). MacBook Pro

Linda1505 — Fri, 17 Nov 2023 11:07:03 GMT

Same problem here, I can't access with my Mac (2016)