topic Re: Error code 4090 in Sky Go

Error code 4090

Darren+10 — Wed, 24 May 2023 18:54:18 GMT

Hi, I have a sky Streatham account with full sky entertainment and sky sports. I have downloaded the Sky Go app to watch stuff when I'm not at home, but I get an error code 4090. Due to a technical issue you cannot watch this channel. Please try again later. Not sure what to do next. Any advice

Re: Error code 4090

caesarome — Wed, 24 May 2023 19:29:34 GMT

Make sure your Sky account is linked to your Sky ID, to do this see if you can access this link to view your online Sky bills:

https://www.sky.com/manage/bill/

You might then be asked to link it to your ID and you will need your Sky account number or your viewing card number to do this.

Re: Error code 4090

DannytheSweep — Sat, 30 Dec 2023 16:01:02 GMT

i get this error code. I've linked my account as suggested, rebooted etc but still no good. Any help gratefully received!

Re: Error code 4090

HonJim — Mon, 17 Jun 2024 07:53:26 GMT

Help for this problem is fragmentary

I signed onto my main Sky account via Safari (Mac user)

went to my bills - nothing visible

was able to link my ID to my account and this seemed to fix my issue - could see my bills etc

my app Sky Go now working as predicted

Note: I renewed my contract in May 2024 was this the catalyst?