https://helpforum.sky.com/t5/Sky-Go/Sky-go/m-p/4307316#M124882 <P>How do I stop someone using my sky go, I've changed the password but their device still keeps connecting&nbsp;</P> Sat, 13 May 2023 07:07:47 GMT Nicole9336 2023-05-13T07:07:47Z https://helpforum.sky.com/t5/Sky-Go/Sky-go/m-p/4307316#M124882 <P>How do I stop someone using my sky go, I've changed the password but their device still keeps connecting&nbsp;</P> Sat, 13 May 2023 07:07:47 GMT https://helpforum.sky.com/t5/Sky-Go/Sky-go/m-p/4307316#M124882 Nicole9336 2023-05-13T07:07:47Z https://helpforum.sky.com/t5/Sky-Go/Sky-go/m-p/4307378#M124886 <P>Have you deleted their device from "Manage Devices"?</P> Sat, 13 May 2023 08:16:35 GMT https://helpforum.sky.com/t5/Sky-Go/Sky-go/m-p/4307378#M124886 Annie+UK 2023-05-13T08:16:35Z https://helpforum.sky.com/t5/Sky-Go/Sky-go/m-p/4307420#M124887 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3768914">@Nicole9336</a>&nbsp;</P> <P>First change your password:</P> <P><A href="https://skyid.sky.com/resetpassword/" target="_blank">https://skyid.sky.com/resetpassword/</A></P> <P><BR />Then go to this link:</P> <P><A href="https://skyid.sky.com/authorise/manage" target="_blank">https://skyid.sky.com/authorise/manage</A></P> <P><BR />If you tick "Sky Apps" and then the remove button, then anyone using SkyGo or SkyNews or SkySports apps etc. using your credentials will have the previous auth token removed and will be forced to sign in again (using the new password only you know). Will mean people you want to use your ID will need to do the same, but will force whoever is using your previous details off!</P> Sat, 13 May 2023 09:06:17 GMT https://helpforum.sky.com/t5/Sky-Go/Sky-go/m-p/4307420#M124887 caesarome 2023-05-13T09:06:17Z