topic Re: Mysky app not authorised in Sky Go

Mysky app not authorised

Liamk89 — Fri, 12 May 2023 06:46:00 GMT

Hi I've gone to log in to the my sky app and it's saying my account isn't authorised to use it!

any ideas?

thanks

Re: Mysky app not authorised

Clairemw — Fri, 12 May 2023 07:05:26 GMT

Hi mine is the same as i went to check on my bills and was like what's this. Any one got any ideas why this has happened, never happened before.

Re: Mysky app not authorised

Han818 — Fri, 12 May 2023 07:16:20 GMT

Same for me.

sky customer support please assist

Re: Mysky app not authorised

Holdski — Fri, 12 May 2023 07:53:34 GMT

Same here, tried opening the app and got the same message that I'm not authorised. I can log into the web page fine but now the app is just showing a blank screen and won't do anything.

Re: Mysky app not authorised

Han818 — Fri, 12 May 2023 08:28:54 GMT

Update. Uninstalled the app, reinstalled and seems to bw workinf fine now

Re: Mysky app not authorised

Annie+UK — Fri, 12 May 2023 08:31:08 GMT

There was an issue at Skys end that has now been fixed, no need to uninstall etc...