https://helpforum.sky.com/t5/Sky-Go/Sky-go/m-p/4305815#M124806 <P>I don't know iMacs at all so this might be nonsense but are you running any sort of firewall, if so have you checked that you have let the app through it ?</P> Thu, 11 May 2023 15:14:54 GMT caesarome 2023-05-11T15:14:54Z https://helpforum.sky.com/t5/Sky-Go/Sky-go/m-p/4305659#M124803 <P>I have an iMac running OS Ventura. I can't install Sky Go, it gets almost to the last point and then says 'We are having problems connecting you error 001'&nbsp; . On one email thread there was something about an update for beta or something but that installation came up with the same error.</P> Thu, 11 May 2023 12:34:37 GMT https://helpforum.sky.com/t5/Sky-Go/Sky-go/m-p/4305659#M124803 LornaSo 2023-05-11T12:34:37Z https://helpforum.sky.com/t5/Sky-Go/Sky-go/m-p/4305815#M124806 <P>I don't know iMacs at all so this might be nonsense but are you running any sort of firewall, if so have you checked that you have let the app through it ?</P> Thu, 11 May 2023 15:14:54 GMT https://helpforum.sky.com/t5/Sky-Go/Sky-go/m-p/4305815#M124806 caesarome 2023-05-11T15:14:54Z https://helpforum.sky.com/t5/Sky-Go/Sky-go/m-p/4305928#M124808 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/227">@caesarome</a>&nbsp;thank you for the suggestion, I have checked and the firewall is turned off. So not that.</P> Thu, 11 May 2023 17:55:16 GMT https://helpforum.sky.com/t5/Sky-Go/Sky-go/m-p/4305928#M124808 LornaSo 2023-05-11T17:55:16Z