topic Error code VGC 4253 in Sky Go

Error code VGC 4253

Gavla79 — Sat, 06 May 2023 17:49:52 GMT

Keep getting error code

vgc4253024462

have tried clearing history cache, checking software up to date,

closing any apps that may have recording element ie zoom and still same message

Re: Error code VGC 4253

GD1 — Sat, 06 May 2023 17:54:21 GMT

@Gavla79 What service are you getting this error code? As it's not clear from your post.

Re: Error code VGC 4253

Gavla79 — Sat, 06 May 2023 17:58:09 GMT

Via sky sports.com on Mac, through virgin media login

Re: Error code VGC 4253

Gavla79 — Sat, 06 May 2023 18:09:13 GMT

To add I can view sky movies no problem

all sky sports channels an issue.
have uninstalled and reinstalled desk top player still same problem.

starts to play few seconds later black screen with error message 😩

Re: Error code VGC 4253

caesarome — Sat, 06 May 2023 18:37:22 GMT

Have you run a scan for any malware ?

Also have you made sure the snipping tool is closed ?

Re: Error code VGC 4253

Andrew16051987 — Tue, 11 Feb 2025 19:10:53 GMT

Found the answer on a Virgin media forum and it WORKED immediately. If you have the snipping tool open the Sky app will not work. You will get a few seconds of blurry streaming then the error VGC-4253 appears on a black screen.

I closed the snipping tool which was open and the sky app viewer worked perfectly, even at full screen.